Terms of service

Welcome to Heempy Paws! By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms and conditions, you must not use our website or services.

1. Introduction

These terms and conditions govern your use of the Heempy Paws website and the purchase of products from our site. By using our site, you accept these terms and conditions in full.

2. Definitions

  • "We," "us," and "our" refer to Heempy Paws.

  • "You," "your," refers to the customer or site user.

  • "Products" refers to the items available for purchase on our website.

3. Use of the Website

You agree to use our website for lawful purposes only. You must not use our site in any way that causes or may cause damage to the website or impair its availability or accessibility.

4. Order and Acceptance

  • Order Processing: Once you place an order, you will receive an email confirmation. This confirmation does not signify our acceptance of your order but acknowledges your request.

  • Acceptance: Heempy Paws reserves the right to accept or decline your order at any time after receipt for any reason. We may require additional verifications or information before accepting any order.

  • 5. Pricing and Payment

  • Pricing: All prices are listed in the currency specified on our website and are subject to change without notice.

  • Payment: Payment must be made at the time of order placement. We accept various forms of payment as specified on our website.

6. Shipping and Delivery

Please refer to our Shipping Policy or detailed information on order processing, shipping times, and delivery charges.

7. Returns and Refunds

Due to the consumable nature of our products, all sales are final. We do not accept returns or exchanges. Please contact us immediately if you have any health or safety concerns regarding our products.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Heempy Paws or its content suppliers and is protected by international copyright laws. Unauthorized use of any content on our website is strictly prohibited.

9. Limitation of Liability

Heempy Paws shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the materials on our website or the performance of the products purchased through the site.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our business is located. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of Meerut, Uttar Pradesh, India courts.

11. Changes to Terms and Conditions

Heempy Paws reserves the right to modify these terms and conditions without prior notice. Your continued website use following any changes constitutes your acceptance of the new terms and conditions.

12. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

  • Address: E51 Surya Palace, Major Dhyanchand Nagar, Industrial Area Meerut 250002
  • Phone: +91-9711724514
  • Email: contactus@Heempypaws.com

Thank you for choosing Heempy Paws. We are committed to providing you and your pets with the best products and services.